0208 599 0200

Doors R Us privacy policy


Doors R Us is dedicated to protecting your privacy by taking all possible measures to protect your personally identifiable information. This privacy statement outlines these measures and discloses the privacy practices of Doors R Us.



This website takes every precaution to protect your information. When you submit sensitive information via the website, your information is protected online and offline. When our online sign-up/order form asks you to enter sensitive information (such as postal address or passwords), that information is encrypted between your browser and our server using Secure Socket Layer (SSL) as indicated by the padlock icon on the bottom of Web browsers. At Doors R Us, only employees who need access to customer information to perform their job duties are granted access to personally identifiable information. Finally, the servers that we store personally identifiable information on are kept in a secure data centre environment.


Information Collection and Use

Doors R Us is the sole owner of the information collected on this site. Doors R Us will not release any of your personal information unless we are required to do so by law.



In order to place orders on our site, you must first register. This can be during your first order, or at any time before your first order by visiting the registration page.

During registration you will be required to give your contact information (such as name and email address). This information is used to contact you about orders you place and about items on our site about which you have expressed an interest.



A cookie is a small amount of data stored on your computer during your interaction with our site. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once you close your browser, the cookie simply terminates and will not be available to any other site or user of the computer. If you decide to reject the cookie, you may still use our site. The only drawback to this is that you will be limited in some areas of our site, particularly ordering products and accessing your personal account area.


Log Files

Every time you visit our site the server will record and log your IP address.  We use IP addresses to analyse trends, administer the site, track visitors' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. The server log files for the site are not made available to anyone else unless we are required to do so by law.


Sharing Demographic Information

We may share aggregated demographic information with our partners. This is not linked to any personal information that could be used to identify you. We use a credit card processing company to process payment for all orders. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

The credit card processing company, or Doors R Us will not retain any credit card information.  These details will need to be provided for each individual transaction.


Customer Communications

When you register, we will send a welcoming email to verify password and email address. When you place an order you will receive an order confirmation via email.  When orders are despatched your will receive notification via email.

Occasionally you may receive information on products, services, special deals. In addition, we may also send site and service announcement updates. You are not able to automatically unsubscribe from customer communications, which contain important information about the site and products we offer. Should you no longer wish to receive such communications, just contact us to let us know and Doors R Us will ensure you are removed from all relevant lists.


Correction/Updating Personal Information

If your personal information changes (such as address information), it may be updated by emailing our Customer Support Team.


Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so you are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. We will use information only in accordance with the privacy policy under which the information was collected.


© 2014 Doors R Us Telephone: 0208 599 0200