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Do all of your advertised prices include VAT?
Yes, all prices on the site (unless otherwise stated), include VAT at the current rate (currently this is 20%).
What happens if the door I order is not in stock?
We'll let you know if this is the case and give you a very good idea of when we can expect the door to be available. If the door will be unavailable for the forseeable future, we will contact you as soon as possible to let you know.
Why are doors sometimes out of stock?
We make every effort to ensure the availability of all items listed on the site, but due to either popularity or, sometimes, supply issues some items might not always be availabe. We have very good relationships with all of our suppliers so if there is a stock issue we will be able to tell you what the problem is and provide a very good estimate of when the item will be available again.
You don't appear to have what I need...
If you can't find the specific item you are after, just contact us and we will do our very best to match your requirements.